Do n’t devolve your Pixel Watch . Just do n’t , because if you do , Google wo n’t provide any sort of help fixing it if your CRT screen cranny or the picket break in any other style . Google has finally made it clear Pixel Watch user ’ are on their own if they accidentally break the screen on their Pixel Watch . Not only is there no option for at - rest home repair , but Google itself does n’t have any repair center , service center , or parts available to fix the company ’s premier smartwatch .
The Vergewas the first to confirm that Pixel Watch owners ’ swell fear seem to be honest . A Google voice told the outlet that “ at this moment , ’ there are no repair options for a Google Pixel Watch . If your watch gets damaged , you ’ll have to get through Pixel Watch Customer Support for a likely replacing .
When buying a watch through the Google Store , there ’s no extended protection option beyond the standard 12 - calendar month modified warranty . Thelanguageof that warranty notes that the warranty does not cover normal vesture and tear , accidents , misuse , neglect , disassembly , alterations , or service by anybody but a Google technician — which , to reiterate , does not presently exist . In essence , your options for first - political party hangout of a Pixel Watch are somewhere between postcode and nadda .
The Pixel Watch’s bowled screen does potentially make it more liable for damage. However, Google has finally confirmed there’s no option to replace or fix the device.Photo: Florence Ion / Gizmodo
Gizmodo did n’t find any obvious issue with thePixel Watch ’s sturdiness in our review , but that does n’t think of accidents ca n’t bump . The falls intent to the front projection screen have in mind there ’s potentially less protection for the screen during a tumble . Users onGoogle ’s support forumhave asked about help with their watch face after they noticed it was cracked , but they were tell their only option was to purchase a new watch or go through their credit card company for a refund .
It total just day after Google startedoffering repair kits for the Pixel Tablet through iFixit . Last year , Google foretell repair kit for its Pixel phonesgoing back all the style to the Pixel 2 , and even though it ’s been well-nigh a yr since the Pixel Watch first released , we ’ve seen neither pelt nor hair of any official client livelihood . We reached out to Google to see if the company has any plans for resort options in the time to come , but we did not immediately hear back .
The lack of support comes as more and more U.S. State have pass single right - to - haunt laws . New York requires companies tomake symptomatic and repair informationavailable for its devices . California ’s legislature just this week passed astounding fresh statute law that wouldrequire gadget makers to allow division , facility , and documentationto remedy their electronics . California ’s bill still postulate Gov. Gavin Newsom ’s touch , and it will take time for the practice of law to go into consequence , but as of now , Google seems to be lagging behind supporting its in vogue wearable compared to its other tech .
As The Verge was first to point out , iFixit ’s ownteardownof the Pixel Watch does seem to show user can withdraw the screen without too much fussafterheating the adhesive and prying the screen from the organic structure . However , there ’s no literal way to source a novel screen to supersede the old , break one .
Google couldbe announcing a Pixel Watch 2later this class at the same clock time it show off itsnew Pixel 8 phonesduring anOct . 4 result . The Watch 2 could have better stamp battery life and more Fitbit - similar characteristic , but all signs point to the next sentinel being a relatively small looping on the first launch . Any new lookout man could definitely gain from a more exhaustive repair program , or perhaps a redesign to make the screen not so easy to scratch or give way .
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